Bangkok Bank Innohub

short description short description short description short description short description short description short description short description 

SUCCESS STORY

The integrated luxury resort used a bot for Messenger to offer personalised travel itineraries and increase discovery and engagement, which increased new Messenger conversations by 8.3X and boosted views for shopping and dining website content by 38X.

increase in new Messenger conversations

increase in new Messenger conversations

increase in new Messenger conversations

THEIR STORY

The integrated luxury resort used a bot for Messenger to offer personalised travel itineraries and increase discovery and engagement, which increased new Messenger conversations by 8.3X and boosted views for shopping and dining website content by 38X.

MILESTONES REACHED

With the bot for Messenger, Marina Bay Sands improved its customer service and put the platform to work as a channel for discovery and engagement, achieving:

  • 119 applications across 32 countries

  • 5 out of 8 startups completing POCs with Bangkok Bank

  • 8 startups from 4 countries: Singapore, Sweden, Thailand, and Philippines

Share the amazing things customers are saying about your business. Double click, or click Edit Text to make it yours.

Timothy Ho

Director of Innovation, Marina Bay Sands

PROGRAMME RECAP

View more of our programmes, or check out some of the corporates we've worked with in the past:

chevron.png

RECEIVE NEST IDEAS IN YOUR INBOX

© Nest 2019

  • White Facebook Icon
  • White Twitter Icon
  • White Instagram Icon
  • White LinkedIn Icon
  • White YouTube Icon